Thank you for choosing Mygreencardstory for your greencard services. We strive to provide excellent customer service and assistance throughout the greencard application process. Please review our refund policy below:
1. Product Refunds:
We regret to inform you that we do not offer refunds for products purchased on our website. This includes any physical or digital goods related to greencard services.
2. Consultation Appointment Refunds:
We understand that schedules may change, and appointments may need to be canceled. If you need to cancel your consultation appointment, we offer refunds under the following conditions:
a. Cancellation within 24 hours:
If you cancel your consultation appointment at least 24 hours before the scheduled time, you are eligible for a refund.
b. Late cancellations or no-shows:
Unfortunately, we cannot offer refunds for appointments canceled less than 24 hours before the scheduled time or for no-shows.
To request a refund for a consultation appointment, please contact us using one of the following methods:
Email: [email protected]
Please provide the following details when requesting a refund:
– Your name
– Appointment date and time
– Reason for cancellation
Refunds will be processed using the same payment method used for the original purchase. Please allow up to 3 – 5 business days for the refund to be credited to your account.
Note: Our refund policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates.
For any further assistance or questions regarding our refund policy, please don’t hesitate to contact us through the provided phone number or email.
Thank you for choosing Mygreencardstory.
Sincerely,
Mygreencardstory Team